Collections Specialist (Remote)

Join Prime System Solutions as a Collections Specialist and play a pivotal role in managing financial recovery processes while delivering exceptional customer service. This remote position offers the flexibility to work from the vibrant locales of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. With a competitive salary of Rp 8,000,000 - Rp 12,000,000 per month, you'll be part of a dynamic team dedicated to financial recovery and customer satisfaction.

At Prime System Solutions, we are a leading provider of innovative financial solutions, and we are looking for a skilled Collections Specialist to join our team. In this role, you will be responsible for managing the company's debt collection process, ensuring that all outstanding accounts are recovered in a timely manner. You will work closely with our sales and customer service teams to provide exceptional customer service and maintain strong relationships with our clients.

📋 Tanggung Jawab Pekerjaan

• Manage the company's debt collection process, including identifying, contacting, and negotiating with clients to recover outstanding accounts.
• Develop and implement strategies to improve the company's collection rates and reduce the number of delinquent accounts.
• Analyze and report on the company's collection performance, providing insights and recommendations to management.
• Work closely with the sales and customer service teams to ensure a seamless customer experience and maintain strong client relationships.
• Use the company's CRM system to track and manage client accounts and collection activities.
• Stay up-to-date with industry trends and best practices in debt collection and financial recovery.
• Provide exceptional customer service to clients and ensure that all collection activities are conducted in compliance with company policies and regulations.
• Participate in team meetings and contribute to the development of the company's collection strategies and processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 3 years of experience in debt collection or a related field.
• Strong knowledge of financial recovery processes and best practices.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
• Proficiency in using Microsoft Office Suite, including Excel and Outlook.
• Experience with CRM systems, such as Salesforce or HubSpot.
• Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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