Floor Manager - Premium Korean Restaurant

Join TANGBAN KOREAN RESTO as our Floor Manager and lead a dynamic front-of-house team in delivering exceptional dining experiences in one of Bali’s most premium Korean restaurants. Located in the vibrant heart of Denpasar, Badung, this role offers a unique opportunity to blend your passion for hospitality with your expertise in managing front-of-house operations. You’ll work in a lively and fast-paced environment, ensuring that every guest leaves with a memorable and satisfying experience.

At TANGBAN KOREAN RESTO, we pride ourselves on our commitment to quality and service. Our restaurant is known for its authentic Korean cuisine, warm ambiance, and dedicated staff. As a Floor Manager, you’ll play a crucial role in maintaining our high standards and contributing to our continued success. This is your chance to be part of a growing and innovative team in one of Bali’s most sought-after dining destinations.

📋 Tanggung Jawab Pekerjaan

• Manage and lead a team of front-of-house staff, including servers and hosts, to ensure smooth and efficient service.
• Monitor and maintain high levels of customer satisfaction and service quality.
• Ensure compliance with health and safety regulations, as well as restaurant policies and procedures.
• Handle customer complaints and resolve issues promptly and professionally.
• Monitor inventory levels and ensure that stock is replenished in a timely manner.
• Assist with shift scheduling and staff training to ensure optimal performance.
• Collaborate with the kitchen and other departments to ensure seamless operations.
• Participate in regular performance reviews and staff development initiatives.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a front-of-house management role, preferably in a restaurant or hospitality setting.
• Proven track record of managing teams and driving service excellence.
• Strong communication and leadership skills, with the ability to inspire and motivate staff.
• Familiarity with POS systems, such as Micros, and other restaurant management software.
• Excellent organizational and problem-solving skills.
• Ability to work well under pressure in a fast-paced environment.
• Knowledge of Indonesian hospitality culture and practices.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred but not required).

🛠️ Keahlian

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